Scan performed on 4/26/2017, Computer: CDM K9A2VM-FD R01 - Windows 7 64 bit
Outdated or Corrupted drivers:6/16
| Device/Driver | Status | Status Description | Updated By Scanner |
| Motherboards | |||
| Intel(R) 82801FB/FBM PCI Express Root Port - 2660 | Up To Date and Functioning | ||
| Mice And Touchpads | |||
| Microsoft Microsoft USB IntelliMouse Explorer | Corrupted By Turtle Beach Z300 With Dolby Headphone | ||
| Usb Devices | |||
| Apple USB Mass Storage Device | Corrupted By Turtle Beach Z300 With Dolby Headphone | ||
| Microsoft Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 | Corrupted By Turtle Beach Z300 With Dolby Headphone | ||
| Sound Cards And Media Devices | |||
| Buffalo BUFFALO TV Tuner DT-T90/PCIEMW-TS | Outdated | ||
| Network Cards | |||
| Qualcomm Atheros Option GTM67x PCIe WiFi Adapter | Up To Date and Functioning | ||
| Keyboards | |||
| Microsoft HID Keyboard | Up To Date and Functioning | ||
| Hard Disk Controller | |||
| VIA VIA Serial ATA Controller - 3149 | Up To Date and Functioning | ||
| Others | |||
| Nokia S60 Handset | Up To Date and Functioning | ||
| Lucent Lucent Win Modem | Up To Date and Functioning | ||
| Cameras, Webcams And Scanners | |||
| Canon Canon MP495 ser | Up To Date and Functioning | ||
| Video Cards | |||
| NVIDIA NVIDIA GeForce GT 640M | Corrupted By Turtle Beach Z300 With Dolby Headphone | ||
| Input Devices | |||
| Microsoft USB Human Interface Device | Up To Date and Functioning | ||
| Port Devices | |||
| Huawei Vodafone Mobile Broadband Diagnostics Port (Huawei) (COM23) | Up To Date and Functioning | ||
| Monitors | |||
| Sony Digital Flat Panel (1024x768) | Corrupted By Turtle Beach Z300 With Dolby Headphone | ||
| Mobile Phones And Portable Devices | |||
| Acer NOKIA | Up To Date and Functioning | ||
Hello,
This issue may arise if the currently loaded USB driver has become unstable or corrupt or if your PC requires an update for issues that may conflict with a USB device and Windows.
Let us try the following steps, and check if it helps.
Step 1: Hardware and devices troubleshooter
Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.
Refer these steps:
The Turtle Beach Audio Hub lets you keep your gaming headset and other Turtle Beach gaming audio accessories up to date with the latest software and firmware. Win dows 7 or Newer. Download now. MacOS 10.13 or Newer. Download now. Android 4.3 or Newer. Download now. IOS 10.3 or Newer. Download now. To get the latest driver, including Windows 10 drivers, you can choose from a list of most popular Turtle Beach downloads. Click the download button next to the matching model name. Click the download button next to the matching model name. PC-Compatible Turtle Beach headsets with USB amplifiers/transmitters do not require separate USB drivers provided by Turtle Beach to.
- Press Windows key +X, select Control panel.
- Change the view by option on the top right to Large icons.
- Click on troubleshooting and click on the view all option on the left panel.
- Run the Hardware and devices troubleshooter.
Step 2: Remove and reinstall all USB controllers.
1. Press Windows + X keys, click Device Manager.
2. In the list of hardware categories, find and expand Universal Serial Bus controllers.
3. Right-click every device under the Universal Serial Bus controller’s node, and then click Uninstall to remove them one at a time.
4. Restart the computer, and let the USB controllers get reinstalled.
Also refer (applies to Windows 10 as well):
Turtle Beach Px4 Drivers Windows 10
What if a wired device isn't installed properly?
Connected USB device is not detected in Windows
Disclaimer: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base.
How to back up and restore the registry in Windows:
Turtle Beach Px24 Drivers Windows 10
How to: Install and Update drivers in Windows 10
Turtle Beach Drivers Windows 10 64 Bit
Hope it helps.
Let us know the status, we are glad to assist you further.